Support Chatbot
Implemented smart AI chatbots that cut response time by 70% and improved customer satisfaction significantly.
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Timeline
5 months
//
Timeline
5 months
//
Client
Formix
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Client
Formix
//
Industry
FinTech Startup
//
Industry
FinTech Startup
The Challenge
Formix’s support team was overwhelmed by repetitive customer inquiries, leading to delayed response times and frustrated users.
The Result
We implemented a multilingual AI chatbot trained on real support data. It now handles 70% of queries instantly, reducing support costs and improving customer satisfaction scores by 32%.
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Recurring revenue
1.5x
//
Recurring revenue
1.5x
//
Conversion increased
30%
//
Conversion increased
30%
//
Churn rate decreased
25%
//
Churn rate decreased
25%
Analytics Dashboard
Developed tailored AI models that increased sales forecasting accuracy by 30%, enabling smarter inventory management.
//
Recurring revenue
2x
//
Conversion increased
25%
//
Churn rate decreased
45%
Analytics Dashboard
Developed tailored AI models that increased sales forecasting accuracy by 30%, enabling smarter inventory management.
//
Recurring revenue
2x
//
Conversion increased
25%
//
Churn rate decreased
45%
AI-Powered Sequences
AI-driven lead scoring boosted conversions by 40%, reducing wasted time and doubling recurring revenue.
//
Recurring revenue
2x
//
Conversion increased
40%
//
Churn rate decreased
30%
AI-Powered Sequences
AI-driven lead scoring boosted conversions by 40%, reducing wasted time and doubling recurring revenue.
//
Recurring revenue
2x
//
Conversion increased
40%
//
Churn rate decreased
30%
Support Chatbot
Implemented smart AI chatbots that cut response time by 70% and improved customer satisfaction significantly.
//
Timeline
5 months
//
Timeline
5 months
//
Client
Formix
//
Client
Formix
//
Industry
FinTech Startup
//
Industry
FinTech Startup
The Challenge
Formix’s support team was overwhelmed by repetitive customer inquiries, leading to delayed response times and frustrated users.
The Result
We implemented a multilingual AI chatbot trained on real support data. It now handles 70% of queries instantly, reducing support costs and improving customer satisfaction scores by 32%.
//
Recurring revenue
1.5x
//
Recurring revenue
1.5x
//
Conversion increased
30%
//
Conversion increased
30%
//
Churn rate decreased
25%
//
Churn rate decreased
25%
Analytics Dashboard
Developed tailored AI models that increased sales forecasting accuracy by 30%, enabling smarter inventory management.
//
Recurring revenue
2x
//
Conversion increased
25%
//
Churn rate decreased
45%
Analytics Dashboard
Developed tailored AI models that increased sales forecasting accuracy by 30%, enabling smarter inventory management.
//
Recurring revenue
2x
//
Conversion increased
25%
//
Churn rate decreased
45%
AI-Powered Sequences
AI-driven lead scoring boosted conversions by 40%, reducing wasted time and doubling recurring revenue.
//
Recurring revenue
2x
//
Conversion increased
40%
//
Churn rate decreased
30%
AI-Powered Sequences
AI-driven lead scoring boosted conversions by 40%, reducing wasted time and doubling recurring revenue.
//
Recurring revenue
2x
//
Conversion increased
40%
//
Churn rate decreased
30%
Support Chatbot
Implemented smart AI chatbots that cut response time by 70% and improved customer satisfaction significantly.
//
Timeline
5 months
//
Timeline
5 months
//
Client
Formix
//
Client
Formix
//
Industry
FinTech Startup
//
Industry
FinTech Startup
The Challenge
Formix’s support team was overwhelmed by repetitive customer inquiries, leading to delayed response times and frustrated users.
The Result
We implemented a multilingual AI chatbot trained on real support data. It now handles 70% of queries instantly, reducing support costs and improving customer satisfaction scores by 32%.
//
Recurring revenue
1.5x
//
Recurring revenue
1.5x
//
Conversion increased
30%
//
Conversion increased
30%
//
Churn rate decreased
25%
//
Churn rate decreased
25%
Analytics Dashboard
Developed tailored AI models that increased sales forecasting accuracy by 30%, enabling smarter inventory management.
//
Recurring revenue
2x
//
Conversion increased
25%
//
Churn rate decreased
45%
Analytics Dashboard
Developed tailored AI models that increased sales forecasting accuracy by 30%, enabling smarter inventory management.
//
Recurring revenue
2x
//
Conversion increased
25%
//
Churn rate decreased
45%
AI-Powered Sequences
AI-driven lead scoring boosted conversions by 40%, reducing wasted time and doubling recurring revenue.
//
Recurring revenue
2x
//
Conversion increased
40%
//
Churn rate decreased
30%
AI-Powered Sequences
AI-driven lead scoring boosted conversions by 40%, reducing wasted time and doubling recurring revenue.
//
Recurring revenue
2x
//
Conversion increased
40%
//
Churn rate decreased
30%